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Beagle

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Joined: 22 Feb 17
Posts: 1
Australia
Message 76076 - Posted: 22 Feb 2017, 3:15:50 UTC

I have been using BOINC for over 10 years. It is now running on my PC. When I try to log in to accept another project BOINC does not recognise my email address, how can this be when it sends new packets of data?
Also all of my history for the last 10 plus years has disappeared my history only goes back to Jan 2017!
I cannot find an email address to contact BOINC, can someone please help?
ID: 76076 · Report as offensive
Profile Jord
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Joined: 29 Aug 05
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Netherlands
Message 76110 - Posted: 24 Feb 2017, 12:49:46 UTC - in response to Message 76076.  
Last modified: 24 Feb 2017, 12:50:02 UTC

When I try to log in to accept another project BOINC does not recognise my email address, how can this be when it sends new packets of data?
BOINC is the managing program, you haven't added this site to it. You may have added one or more projects to it, but which ones those are we don't know, you can check that in BOINC Manager.

Also all of my history for the last 10 plus years has disappeared my history only goes back to Jan 2017!
Unless you specifically set to store the statistics history for all changes in credit and RAC for 10 years, BOINC only stores these for 30 days. Via the <code>save_stats_days</code> option in cc_config.xml can you change the maximum amount of days the statistics should be stored and shown, with 10 years being a value of 3665.
If that doesn't sound familiar, then you didn't have it in the first place and you mean something else, which you'll have to clarify.

I cannot find an email address to contact BOINC, can someone please help?
These forums are the help point for things like this.
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Message boards : Questions and problems : lost history

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