Waiting to contact project servers

Message boards : Questions and problems : Waiting to contact project servers
Message board moderation

To post messages, you must log in.

AuthorMessage
Artie Peterson

Send message
Joined: 8 Mar 17
Posts: 2
United States
Message 76299 - Posted: 8 Mar 2017, 17:07:25 UTC
Last modified: 8 Mar 2017, 17:44:45 UTC

So I downloaded BOINC and am running (trying) to run Rosetta@home. It ran for a couple of days but now it is just sitting idle with the statement "Waiting to contact project servers". Any thoughts on what might be happening?

Updated info:
I'm running Windows 7.
BOINC version 7.6.33 x64

Event log as follows:
3/8/2017 9:00:36 AM | | cc_config.xml not found - using defaults
3/8/2017 9:00:36 AM | | Starting BOINC client version 7.6.33 for windows_x86_64
3/8/2017 9:00:36 AM | | log flags: file_xfer, sched_ops, task
3/8/2017 9:00:36 AM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
3/8/2017 9:00:36 AM | | Data directory: C:\ProgramData\BOINC
3/8/2017 9:00:36 AM | | Running under account Weld Shop 3
3/8/2017 9:00:37 AM | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 4400 (driver version 10.18.10.3496, device version OpenCL 1.2, 1298MB, 1298MB available, 32 GFLOPS peak)
3/8/2017 9:00:37 AM | | OpenCL CPU: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 3.0.1.10878, device version OpenCL 1.2 (Build 76413))
3/8/2017 9:00:37 AM | | Host name: WeldShop3
3/8/2017 9:00:37 AM | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz [Family 6 Model 69 Stepping 1]
3/8/2017 9:00:37 AM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx tm2 pbe fsgsbase bmi1 smep bmi2
3/8/2017 9:00:37 AM | | OS: Microsoft Windows 7: Professional x64 Edition, Service Pack 1, (06.01.7601.00)
3/8/2017 9:00:37 AM | | Memory: 3.88 GB physical, 7.75 GB virtual
3/8/2017 9:00:37 AM | | Disk: 449.88 GB total, 394.22 GB free
3/8/2017 9:00:37 AM | | Local time is UTC -5 hours
3/8/2017 9:00:37 AM | RNA World | URL http://www.rnaworld.de/rnaworld/; Computer ID 54229; resource share 100
3/8/2017 9:00:37 AM | rosetta@home | URL http://boinc.bakerlab.org/rosetta/; Computer ID 3179962; resource share 100
3/8/2017 9:00:42 AM | | No general preferences found - using defaults
3/8/2017 9:00:42 AM | | Preferences:
3/8/2017 9:00:42 AM | | max memory usage when active: 1984.05MB
3/8/2017 9:00:42 AM | | max memory usage when idle: 3571.30MB
3/8/2017 9:00:42 AM | | max disk usage: 394.50GB
3/8/2017 9:00:42 AM | | don't use GPU while active
3/8/2017 9:00:42 AM | | suspend work if non-BOINC CPU load exceeds 25%
3/8/2017 9:00:42 AM | | (to change preferences, visit a project web site or select Preferences in the Manager)
3/8/2017 9:00:42 AM | | Suspending GPU computation - computer is in use
3/8/2017 9:00:42 AM | rosetta@home | Started upload of fs_2_13_junc_X_DHR79_DHR47_l2_t0_t3_0_v4c_fragments_abinitio_SAVE_ALL_OUT_468756_90_1_0
3/8/2017 9:00:42 AM | rosetta@home | Started upload of foldit_2003485_s007_fold_SAVE_ALL_OUT_472936_14_0_0
3/8/2017 9:00:42 AM | rosetta@home | Fetching scheduler list
3/8/2017 9:00:43 AM | rosetta@home | Temporarily failed upload of fs_2_13_junc_X_DHR79_DHR47_l2_t0_t3_0_v4c_fragments_abinitio_SAVE_ALL_OUT_468756_90_1_0: can't resolve hostname
3/8/2017 9:00:43 AM | rosetta@home | Backing off 04:08:32 on upload of fs_2_13_junc_X_DHR79_DHR47_l2_t0_t3_0_v4c_fragments_abinitio_SAVE_ALL_OUT_468756_90_1_0
3/8/2017 9:00:43 AM | rosetta@home | Temporarily failed upload of foldit_2003485_s007_fold_SAVE_ALL_OUT_472936_14_0_0: can't resolve hostname
3/8/2017 9:00:43 AM | rosetta@home | Backing off 03:48:19 on upload of foldit_2003485_s007_fold_SAVE_ALL_OUT_472936_14_0_0
3/8/2017 9:00:48 AM | RNA World | Sending scheduler request: To fetch work.
3/8/2017 9:00:48 AM | RNA World | Requesting new tasks for CPU
3/8/2017 9:00:49 AM | RNA World | Scheduler request completed: got 0 new tasks
3/8/2017 9:00:49 AM | RNA World | Project has no tasks available
3/8/2017 9:01:01 AM | rosetta@home | update requested by user
3/8/2017 9:01:05 AM | rosetta@home | Fetching scheduler list
3/8/2017 9:01:07 AM | | Project communication failed: attempting access to reference site
3/8/2017 9:01:09 AM | | Internet access OK - project servers may be temporarily down.
3/8/2017 9:01:21 AM | rosetta@home | update requested by user
3/8/2017 9:01:26 AM | rosetta@home | Fetching scheduler list
3/8/2017 9:01:28 AM | | Project communication failed: attempting access to reference site
3/8/2017 9:01:29 AM | | Internet access OK - project servers may be temporarily down.
3/8/2017 9:01:50 AM | rosetta@home | Resetting project
3/8/2017 9:01:53 AM | rosetta@home | Fetching scheduler list
3/8/2017 9:01:55 AM | | Project communication failed: attempting access to reference site
3/8/2017 9:01:56 AM | | Internet access OK - project servers may be temporarily down.
3/8/2017 9:01:59 AM | RNA World | Resetting project
3/8/2017 9:01:59 AM | RNA World | Detaching from project
3/8/2017 9:05:37 AM | | Resuming GPU computation
3/8/2017 9:09:33 AM | | Suspending computation - CPU is busy
3/8/2017 9:09:53 AM | | Resuming computation
3/8/2017 9:19:45 AM | | Suspending GPU computation - computer is in use
3/8/2017 9:20:02 AM | | Suspending computation - CPU is busy
3/8/2017 9:20:12 AM | | Resuming computation
3/8/2017 9:23:01 AM | | Resuming GPU computation
3/8/2017 9:24:53 AM | | Suspending GPU computation - computer is in use
3/8/2017 9:25:33 AM | | Suspending computation - CPU is busy
3/8/2017 9:25:53 AM | | Resuming computation
3/8/2017 9:26:23 AM | | Suspending computation - CPU is busy
3/8/2017 9:27:24 AM | | Resuming computation
3/8/2017 9:28:14 AM | rosetta@home | update requested by user
3/8/2017 9:28:15 AM | rosetta@home | Fetching scheduler list
3/8/2017 9:28:17 AM | | Project communication failed: attempting access to reference site
3/8/2017 9:28:18 AM | | Internet access OK - project servers may be temporarily down.
3/8/2017 9:31:29 AM | | Resuming GPU computation
3/8/2017 9:59:01 AM | | Suspending GPU computation - computer is in use
3/8/2017 10:02:02 AM | | Resuming GPU computation
3/8/2017 10:21:04 AM | | Suspending computation - CPU is busy
3/8/2017 10:21:15 AM | | Resuming computation
3/8/2017 10:47:29 AM | | Suspending computation - CPU is busy
3/8/2017 10:47:39 AM | | Resuming computation
3/8/2017 11:50:45 AM | | Suspending GPU computation - computer is in use
3/8/2017 11:53:46 AM | | Resuming GPU computation
3/8/2017 11:57:11 AM | | Suspending GPU computation - computer is in use
3/8/2017 11:57:44 AM | rosetta@home | update requested by user
3/8/2017 11:57:48 AM | rosetta@home | Fetching scheduler list
3/8/2017 11:57:50 AM | | Project communication failed: attempting access to reference site
3/8/2017 11:57:51 AM | rosetta@home | work fetch suspended by user
3/8/2017 11:57:52 AM | | Internet access OK - project servers may be temporarily down.
3/8/2017 11:57:55 AM | rosetta@home | work fetch resumed by user
3/8/2017 12:01:14 PM | | Resuming GPU computation
3/8/2017 12:03:37 PM | | Suspending GPU computation - computer is in use
3/8/2017 12:06:49 PM | | Resuming GPU computation
3/8/2017 12:29:14 PM | | Suspending computation - CPU is busy
3/8/2017 12:29:24 PM | | Resuming computation
3/8/2017 12:31:25 PM | | Suspending GPU computation - computer is in use
3/8/2017 12:31:46 PM | | Suspending computation - CPU is busy
3/8/2017 12:31:56 PM | | Resuming computation
3/8/2017 12:33:16 PM | | Suspending computation - CPU is busy
3/8/2017 12:33:27 PM | | Resuming computation
3/8/2017 12:34:17 PM | | Suspending computation - CPU is busy
3/8/2017 12:34:47 PM | | Resuming computation
3/8/2017 12:37:58 PM | | Resuming GPU computation
3/8/2017 12:38:28 PM | | Suspending GPU computation - computer is in use
ID: 76299 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 76300 - Posted: 8 Mar 2017, 18:07:40 UTC - in response to Message 76299.  

Rosetta seems to have undergone some sort of catastrophic breakdown, its whole domain has been unavailable for days on end. That's all we know.
ID: 76300 · Report as offensive
Artie Peterson

Send message
Joined: 8 Mar 17
Posts: 2
United States
Message 76301 - Posted: 8 Mar 2017, 18:13:24 UTC - in response to Message 76300.  

Got it! Thanks
ID: 76301 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 76308 - Posted: 8 Mar 2017, 20:57:43 UTC

Referencing the project outage thread, ChristianB posted there:
It seems the complete DNS-Zone for bakerlab.org just vanished from public nameservers. I wrote an email to the company that hosts the .org TLD DNS Servers in the hope they fix it.

In the meantime you can reach the website by using the IP directly: http://128.95.160.140/rosetta/ the more technical inclined can try to hack their /etc/hosts file in order to get the Client working again. You can resolve IPs manually using this form: https://www.digwebinterface.com/?hostnames=boinc.bakerlab.org&type=A&useresolver=8.8.4.4&ns=self&nameservers=ns5.bakerlab.org


Jacob posted their Twitter feed: https://twitter.com/rosettaathome
About Rosetta@Home and their DNS issues, this is from their twitter feed:

Rosetta@HOME‏ @rosettaathome 23m23 minutes ago
We're doing everything we can to get the slow moving http://dotster.com to get this resolved and http://bakerlab.org active again.

Rosetta@HOME‏ @rosettaathome 24m24 minutes ago
We started the steps to getting it verified Monday afternoon. What should have been a 10 minute procedure is now stretching into 2 days.

Rosetta@HOME‏ @rosettaathome 26m26 minutes ago
Due to a registration verification lapse our registrar (http://dotster.com ) and ICANN turned off DNS for http://bakerlab.org .

Rosetta@HOME‏ @rosettaathome Mar 6
We are experiencing DNS issues with http://bakerlab.org which may take a day to resolve. Sorry for any inconvenience.


So it is being worked on.
ID: 76308 · Report as offensive

Message boards : Questions and problems : Waiting to contact project servers

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.